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Privacy Policy

Effective Date: 01-01-2025
Depot District Family Practice (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Health Information: Medical history or other health-related details you provide when scheduling an appointment or requesting services.
  • Device Information: IP address, browser type, and usage data when you visit our website.

If you complete a form on our website, such as our “Contact Us” form, we may collect:

  • Your name and email address.
  • Your phone number (if provided) and optional consent for SMS communications.

How We Use Your Information

We use the information you provide for the following purposes:

  • To schedule and confirm appointments.
  • To send appointment reminders and health-related updates via email or SMS (with your consent).
  • To respond to inquiries submitted through our website.
  • To improve our website and user experience.

SMS Messaging

If you provide your phone number and opt-in to receive SMS messages, you consent to receive:

  • Appointment reminders and confirmations.
  • Informational updates about your care or our services.
  • Occasional promotional offers related to health and wellness.

You can opt out of receiving SMS messages at any time by replying “STOP” to any text message. Standard messaging rates may apply.

How We Share Your Information

We do not sell or share your personal information with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our services, such as appointment scheduling systems or communication tools, but only as necessary for them to perform their functions.

Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee the security of your information.

Your Rights and Choices

  • Access and Updates: You have the right to access and update the personal information we have about you.
  • Opt-Out: You can opt out of SMS communications by replying “STOP” or contacting us directly.
  • Cookies: You may disable cookies in your browser settings to prevent tracking, but this may limit some functionality on our website.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the effective date.